✨Processing & Shipping

Each tote bag is hand-painted and made to order, especially for you! Please allow 3–4 business days from the date your order is placed for your tote bag to be carefully created and prepared for shipment.

Because each piece is handmade, slight variations may occur, making every tote bag unique. Thank you for your patience and for supporting handmade art!

📦Shipping Disclaimer

U.S. Shipping Only: At this time, UGH! Lab only ships within the United States. International shipping is not available.

Once your order has been shipped and handed over to the shipping carrier, UGH! Lab is not responsible for packages that are lost, stolen, or misplaced during transit or after delivery.

Please double-check your shipping address before placing your order to ensure all information is correct.

If you experience any shipping issues, please contact the shipping carrier directly using your tracking information. We are always happy to help where possible!

👜 Tote Bag Care Instructions

To keep your hand-painted tote bag looking beautiful for as long as possible, please follow these care instructions:

Spot clean only: Gently clean dirty areas with a soft cloth or sponge, mild soap, and cold water.

Avoid machine washing: Do not put your tote bag in the washing machine or dryer, as this may damage the painted design.

No harsh chemicals: Avoid bleach, strong detergents, and abrasive scrubbing.

Air-dry only: Allow your tote bag to air-dry naturally. Avoid direct heat.

Store with care: Keep your tote bag in a clean, dry place when not in use.

💎 Special Care for Rhinestone Tote Bags

Tote bags decorated with rhinestones require extra care to protect their sparkle and keep the embellishments in place.

Handle gently: Avoid pulling, picking at, or rubbing the rhinestones.

Spot clean carefully: Use a soft cloth slightly dampened with cold water and mild soap. Gently clean around the rhinestones without soaking them.

Do not soak or machine wash: Water and agitation may loosen the rhinestones or damage the design.

Avoid heat: Keep the rhinestones away from irons, dryers, and other direct heat sources.

Store safely: Store your bag in a way that prevents the rhinestones from snagging on other items.

Thank you for supporting handmade creations! Each tote bag is made with luv and attention to detail, and proper care will help you enjoy your unique piece for a long time. 💕